| Call 847-832-6724
any time of the day or night and... |
A QCi representative
will call you back within 15 minutes to confirm the details
of your emergency and give you an estimated time of arrival. |
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| In
order to begin the process... |
Upon arrival
the QCi water technician will ask for your signature
on a work authorization so mitigation can start immediately. |
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| To complete the process
of water mitigation/clean up... |
QCi starts by removing all
standing water and then determining if any building materials
cannot be properly dried. These will be removed and disposed.
(These typically include carpet padding, drywall and/or
baseboards.)
Fans and dehumidifiers will be left to thoroughly
dry the structure which typically takes three days depending
on temperature and humidity conditions. |
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| If your contents have
been damaged... |
QCi will take any or all
of these actions:
a) evaluate your personal property
b) may move your personal property to an unaffected area
of the home or business or
c) if necessary, pack out your personal property, clean
it , inventory it and store it until the structure is habitable. |
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| To help you obtain
an estimate of damages... |
QCi will follow this procedure:
a) Your scope of damage will be completed
at the conclusion of all emergency services (This is a
detailed estimate, down to every doorknob and piece of
trim, of the damage sustained. It includes both emergency
services as well as the reconstruction portion of the job.)
b) the estimate is sent to the insurance carrier, homeowner,
business owner or property management company (whichever
is applicable)
c) once insurance approval is obtained, you will be asked
to sign the work authorization for the reconstruction. |
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| To help you understand
the scheduling and production of work... |
QCi will:
a) assign a Superintendent to your job
who will meet with you to review your scope
b) have one of its Purchasing agents contact you to provide
a material allowance sheet and assist you with the process
of making replacement material selections
c) obtain all necessary permits
d) create and give you a work schedule timeline
e) begin reconstruction just as soon as the permits are
obtained and material selections by you are complete. |
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| To
insure we have met you expectations when the job is complete… |
QCi’s Superintendent
will co-ordinate a final walk through in order to create
a punch list of any remaining items that need to be completed
or touched up. |
