When your home or business is devastated by water damage, it is essential to get a professional restoration contractor there to begin the cleanup process as quickly as possible. The longer water sits, the worse the damage becomes.
Immediately addressing water issues can save hundreds or thousands of dollars and be the difference between saving valued personal possessions and having to throw them out. The dedicated, certified water technicians from QCi Restoration are ready to go into action when water emergencies occur.
Water damage can occur as a result of a variety of disasters including rain, sleet, hail, snow storms, ice damming, burst pipes, backed-up toilets, leaky roofs, faulty sewer functioning and as a result of the water used in efforts to fight a fire.
When you call QCi restoration with water damage:
- You will be contacted within 15 minutes of your call.
- Upon arrival, the lead water technician will assess the damage, create a photo library, identify the severity of the damage, take moisture readings, develop a drying strategy, evaluate personal property, take steps to minimize damage and obtain any necessary approval from your insurance company.
- Water will be extracted.
- Water damaged material (drywall, carpet, etc.) will be removed.
- Affected areas will be disinfected.
- Drying and dehumidification equipment will be set up.
- A dry check will be scheduled to assure the area is completely dry.
- When the structure is thoroughly dried, reconstruction will begin.
The QCi Assuradry Guarantee
We guarantee to fully dry your structure within 3 days or any additional days with drying equipment are free.
Our certified water damage recovery and restoration teams are experienced with the latest water damage recovery techniques and equipment. We have mobilization-ready drying equipment on hand and project managers on call 24/7 who work quickly, effectively and reliably to meet your water and flood damage restoration and reconstruction needs. Our goal is to get your home or business back to like-new condition as quickly as possible.
How We Help:
- Water Extraction & Pump Out
- Initial inspection and Assessment
- Drywall, Carpet & Water Damage Repair
- Sewage Remediation
- Complete Structural & Content Drying
- Moisture Testing
- Carpet and Wall Drying
- Disinfect & Odor Control
- Mold Remediation
- Final Re-Installation and Cleaning
Sewage damage restoration is the most serious type of water damage and requires an instantaneous response from a team of experts in order to minimize the damage and alleviate the severe health threat posed to indoor environments and the people who live and work within them.
Damage caused by sewage related issues should be handled by a certified technician who is trained in preventing the growth of disease causing microbes. Failing to properly mitigate these conditions will result in an unsafe environment.
Some of the disease causing organisms in sewage:
- Hepatitis A < Respiratory Disease
- Bacteria < Bacillary Dysentery
- Salmonella < Balontidiasis
What You Can Expect from QCi Restoration When Water Damage Has Occurred
A QCi representative will call you back within 15 minutes to confirm the details of your emergency and give you an estimated time of arrival. Upon arrival the QCi water technician will ask for your signature on a work authorization form so mitigation can start immediately.
QCi starts by removing all standing water and then determines if any building materials cannot be properly dried. These will be removed and disposed of. (These typically include carpet padding, drywall and/or baseboards.) Fans and dehumidifiers will be left to thoroughly dry the structure which typically takes three days depending on temperature and humidity conditions.
QCi will take any or all of these actions:
- Evaluate your personal property
- We may move your personal property to an unaffected area of the home or business or
- If necessary, pack out your personal property, clean it , inventory it and store it until the structure is habitable
To help you obtain an estimate of damages QCi will follow this procedure:
- Your scope of damage will be completed at the conclusion of all emergency services (This is a detailed estimate, down to every doorknob and piece of trim, of the damage sustained. It includes both emergency services as well as the reconstruction portion of the project.)
- The scope of work is sent to the insurance carrier, homeowner, business owner or property management company (whichever is applicable)
- Once insurance approval is obtained, you will be asked to sign the work authorization for the reconstruction.
To help you understand the scheduling and production of work QCi will:
- Assign a Superintendent to your job who will meet with you to review your scope
- Have one of its purchasing agents contact you to provide a material allowance sheet and assist you with the process of making replacement material selections
- Obtain all necessary permits
- Create and give you a work schedule timeline
- Begin reconstruction just as soon as the permits are obtained and material selections by you are complete.
- To ensure we have met your expectations when the job is complete…
- Our superintendent will co-ordinate a final walk through in order to create a punch list of any remaining items that need to be completed or touched up.
What You Can Do:
Time is critical when responding to a flood water emergency. As soon as you have located and stopped the water source, contact us for flood damage assistance. We’ll be there as quickly as possible. Meanwhile, here are some things you should or should not do in a flood/water clean-up situation:
- Locate and stop the water source.
- Remove all standing water. Remove water from flat surfaces by sponging and blotting.
- Ventilate wet areas. In summer, turn on air conditioning for accelerated drying. In winter, alternate cycles of opened windows and heating.
- Stay out of rooms where ceilings are sagging from retained water.
- Take up saturated rugs and carpets when hardwood floors are at risk.
- Transport computers to a dry environment, remove cases and blow dry with low pressure air.
- Freeze valuable books and documents to retard mildew growth until drying can be performed.
- Don’t operate TVs, vacuums or other appliances while standing on wet carpet or floors, especially wet concrete floors. Serious injury may result.
- Move valuables to high ground.
- Remove lamps, telephones and decorative items from wet furniture tops.
- Open drawers and cabinet doors for interior drying, but do not force open stuck drawers or doors.
- Don’t leave wet fabrics in place; space them apart and dry as soon as possible.
- Place aluminum foil squares, china saucers or wood blocks under furniture legs to avoid carpet staining.
Don’t use heat or dry closed building interiors; mildew and expanded moisture damage may result.