Every fire loss involves, smoke and water. Firefighting will involve water used to extinguish the blaze. The longer this combination of soot and water sits in a structure or on personal property the more damage is incurred.
Deodorization is a critical step in the process. If a structure is restored without fully deodorizing the premises, you will continue to smell smoke. It is especially important to remove your salvageable personal property and begin the restoration process. It is usually your personal property that concerns you the most, because no amount of money can replace these irreplaceable items. They might include your grandmothers’ dishes, your wedding album, or baby pictures.
Our technicians are armed with the expertise and state-of-the-art equipment to clean up quickly and efficiently after fire damage. We will not only minimize further damage to your property, but our contents recovery experts can also salvage precious belongings and restore them to their pre-disaster condition.
When a fire hits your home, you may feel overwhelmed. You can have confidence in QCi Restoration and our three decades of experience. We will assign a project manager who will assemble a team of professionals. During the entire recovery and restoration process, their primary goal is to get your life and property back to normal as quickly as possible.
The project manager will assess any water damage resulting from the fire extinguishing efforts. We will dry out your home and belongings, and restore the damage caused by fire, smoke, ash, and soot. Our restoration team will keep you informed of our progress. We will also work closely with the insurance company to ensure easy and fair processing of your insurance settlement.
QCi Restoration also restores fire-damaged documents. Even after the fire has been extinguished and the smoke has cleared, acidic conditions can cause damage to your documents. Or, your physical documents are likely to have been exposed to soot. Our trained professionals will assess the damages, inventory, and pack-out the affected documents. At our secure document restoration facility, we can stabilize the documents and begin the recovery process – including HEPA vacuuming, dry sponging, and deodorization.
How We Help:
- Ash & Soot Removal
- Smoke Damage Repair
- Water Extraction & Content Drying
- Professional Smoke Odor Removal
- Fire Damage Repair & Reconstruction
What You Can Expect from QCi Restoration When Fire Damage Has Occurred
A QCi representative will call you back within 15 minutes to confirm the details of your emergency.
If you need board-up, tarping or any temporary or emergency repairs, we will ask you to sign the authorization for any emergency repairs that are needed.
If your contents have been damaged QCi will take any or all of these actions:
- Evaluate your personal property
- We may move your personal property to an unaffected area of the home or business or
- If necessary, pack out your personal property, clean it, inventory it and store it until the structure is habitable
To help you obtain an estimate of damages QCi will follow this procedure:
- Your scope of damage will be completed at the conclusion of all emergency services (This is a detailed and complete estimate of the damage sustained. It includes both emergency services as well as the reconstruction portion of the project.)
- The scope of work is sent to your insurance company, homeowner, business owner or property management company (whichever is applicable)
- Once insurance approval is obtained, you will be asked to sign the work authorization for the reconstruction
To help you understand the scheduling and production of work QCi will:
- Assign a Superintendent to your job who will meet with you to review your scope of work
- Have one of our purchasing agents contact you to provide a material allowance sheet and assist you with the process of making replacement material selections
- Obtain all necessary permits
- Create and give you a work schedule timeline
- Begin reconstruction just as soon as the permits are obtained and material selections by you are complete
To ensure we have met your expectations when the job is complete…
- We will co-ordinate a final walk through in order to create a punch list of any remaining items that need to be completed or touched up.
What You Can Do:
When a fire has caused damage to your property, there are some things you should avoid doing and other things you can do to expedite the recovery and restoration efforts. Here are some important tips:
- Avoid from carpeting or upholstered furniture impacted by heavy smoke residues or debris.
- Don’t turn on computers, TVs, or other electrical appliances until they have been cleaned and checked.
- Don’t wipe or attempt to wash soot residue from walls, ceilings or other absorbent surfaces.
- Don’t eat food items or canned goods exposed to heat.
- Vacuum loose smoke particles from upholstery, draperies, and carpeting.
- Clean and protect chrome trim on faucets by washing with detergent and applying a coating of petroleum jelly or oil.
- Empty refrigerators and freezers if electricity is off. Prop doors open to allow air circulation.
- Open windows for ventilation, if weather permits.
- Remove pets to a clean environment if heavy fire residues are present.
- Pour antifreeze in toilet bowls, tanks, sinks, and tub drains to prevent freeze damage if heat is off in the winter.
- Call a plumber to drain and blow out all water lines if heat is off in winter.
Ask QCi Restoration to board up open windows, roofs, or other penetrations in order to prevent additional damage.